• WhatsApp Call Center System

    Route customer chats and calls to the right agent automatically — built for call centers managing high volumes across Pakistan.

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  • WhatsApp Auto Dialer

    Auto-dial and message customers over WhatsApp in bulk, with smart retry logic and call/chat status tracking — built for outbound sales and support teams.

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  • WhatsApp API Integration

    Integrate the WhatsApp Business API directly with your CRM, PBX, and support tools — one connection, every conversation synced.

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  • WhatsApp AI Chatbot

    Automate FAQs, order status, and booking queries with an AI chatbot that hands off to a human agent the moment it’s needed.

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  • WhatsApp Messages Platform

    Send, receive, and manage every customer message from a single platform — built for teams handling high message volume daily.

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Works Seamlessly Across the Tools You Already Use

The Ultimate Core Value Product

Call Routing & Management

Turn WhatsApp into a full business phone system. Route incoming messages to the right team, automate FAQs with AI-style flows, and let human agents take over when needed — all inside a single WhatsApp Business number.

Receive Customer Calls via WhatsApp

Let customers call your business directly through WhatsApp voice — routed through the same IVR-style logic as your existing phone system. No new app for customers, no separate dashboard for agents.

Multi-Chat & Reporting

Handle multiple customer conversations at once instead of one call at a time. Track every chat and call with live monitoring, agent performance reports, and full conversation history.

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WhatsApp PBX helps Pakistani businesses turn their existing WhatsApp Business number into a complete communication system. We combine IVR-style chat and voice routing, automated customer flows, and real-time reporting — so call centers, ecommerce brands, and hotels can serve customers on the platform they already use most, without replacing the phone systems they already rely on. From setup to support, we make WhatsApp your business’s front door.

We believe in building value, not hype

WhatsApp PBX turns your WhatsApp Business number into a full routing and call-handling system. It’s built for call centers, ecommerce businesses, and hotels in Pakistan that want to manage customer chats and calls in one place — without replacing their existing PBX or IVR setup.

Yes. WhatsApp PBX is designed to route WhatsApp chats and calls using the same flow logic as your current phone system, so your team doesn’t need to learn a new setup from scratch.

Yes, a WhatsApp Business API connection is required. We guide you through the setup and verification process as part of onboarding.

Yes. Agents manage incoming WhatsApp voice calls, chat conversations, and routing decisions from a single screen, with live monitoring and reporting included.

Most businesses are set up and routing their first WhatsApp conversations within a few business days, depending on WhatsApp Business API verification timelines.

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